Tuesday, July 15, 2025

What is Knowledge Base and Its Role in Customer Service?

Customers in the 21st century have evolved greatly, just like the evolution of technological advancements. Today’s customers don’t like waiting in long phone queues. They want instant solutions to their queries/requests. That’s why customer service is now incorporating many self-service options, and

An overview on Amazon Prime Day 2024

It began as a celebrations. It’s currently one of the year’s largest online sales occasions.Amazon’s standing as the world’s leading e-commerce company was strengthened by Prime Day. See if Prime Day is truly worthwhile for online retailers by learning more about its history and current state.In thi