『設定とテスト』ページの変更 ：影響を受けた各機能についての説明
Solvea『設定とテスト』ページの製品体験向上のため、2025年5月28日にリリース予定の V2.6.0 バージョンにおきまして、で、一部の機能を終了および移行する運用を行います。具体的な変更内容は以下の通りです：ページの変更 BeforeAfter規則の説明
Month: May 2025
Top 10 Call Center Quality Assurance Software in 2025
Let’s admit it — customers not only want to be dealt with properly; they want to be dealt with fantastically properly, and every time.With a tarnished name that spreads faster than wildfire in today’s world, call centres simply cannot afford to be wrong. Thus, call centres are under more pressure th
「设置与调试」功能下线，各功能处理规则说明
尊敬的 Solvea 用户：为了提升 Solvea 「设置与调试」页的产品体验，我们计划在 2025年5月28日发布的 V2.6.0 版本中，对部分功能进行下线和迁移。具体变更如下：页面变更：BeforeAfter规则说明
customer
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customer
{“content”:”{\”brandImage\”:\”https://cdn.shulex-voc.com/shulex/upload/2025-05-20/00dd3892-df3b-45c4-8400-615b7dc45c9d.png\”,\”key\”:\”aosom\”,\”title\”:\”遨森电商携手Shulex，以客服 Agent 激活数字生产力，重塑服务新生态，实现了各渠道服务流程的深度整合，为全球用户提供标准化、一致性的服务体验。\”,\”desc\”:\”遨森电子商务股份有限公司（以下简称“遨森电商”）成立于2013年，是浙江省跨境出口电商头部企业之一。公司主营家居、户外、运动、婴童玩具、宠物用品等品类，面向欧美消费者”,”bullets”:{“brandImage”:”https://cdn.shulex-voc.com/shulex/upload/2025-05-20/00dd3892-df3b-45c4-8400-615b7dc45c9d.png”,”productImage”:”https://cdn.shulex-voc.com/shulex/upload/2025-05-20/be6ff1eb-3326-4ffa-b52f-b17ba956301d.png”,”key”:”aosom”,”title”:”遨森电商携手Shulex，以客服 Agent 激活数字生产力，重塑服务新生态，实现了各渠道服务流程的深度整合，为全球用户提供标准化、一致性的服务体验。”,”indicator”:[{“value”:”全面”,”desc”:”工单渠道集成”},{“value”:”精细化”,”desc”:”知识管理”},{“value”:”50%+”,”desc”:”物流查询AI解决率”}]}}
Neg-Review Detector
VOC.AI’s review compliance analysis detects review compliance and rule interpretation through ASIN. By retrieving negative reviews, it matches the Amazon Community Guidelines to assess whether there are any violations of Amazon’s rules. It explains the non – compliant negative reviews and provides a