**Transcript of a webinar on 5 Virtual Collaboration Tools for Law Firms**
**Introduction**
Good afternoon, everyone, and welcome to our webinar on 5 Virtual Collaboration Tools for Law Firms. I’m Cameron, and I’ll be your host today. We’re excited to have you here, and we appreciate you taking the time to learn more about these essential tools.
We’ll be discussing the following five tools:
* Internal chat
* E-signature
* Intake forms
* Two-way texting
* Text message reminders
We’ll be hearing from our two expert panelists, Benson Varghese, a criminal defense attorney and satisfied MyCase customer, and Vincent Pugliese, a product manager at MyCase.
**Internal Chat**
Our first tool is internal chat. This is a great way for attorneys and staff to communicate with each other quickly and easily. It’s also a great way to keep track of conversations and ensure that everyone is on the same page.
**E-signature**
E-signatures are another essential tool for law firms. They allow you to prepare and sign routine documents quickly and easily. This is especially important for documents that require multiple signatures, as it eliminates the need for printing, scanning, and mailing documents.
**Intake forms**
Intake forms are a great way to get supplementary information on a case for a client. They can also be used as a way to onboard potential clients and make sure that you have all the necessary information before getting into the nitty-gritty.
**Two-way texting**
Two-way texting is a great way to communicate with clients who don’t use email or clients who would just prefer using text messaging. You can quickly connect with clients and leads securely, keep a centralized record of your text communications, and anonymize your cell phone number.
**Text message reminders**
Text message reminders are a great way to get paid faster. They can be used to remind clients that their bills are due or that they have a payment due date. They can also be used to automatically send payment links to clients.
**Q&A**
We have a few questions from the audience.
* **Question:** What is the ideal firm size and practice areas that fit for the solution?
* **Answer:** MyCase is designed for any and all firm sizes and any and all practice areas. We have everything from IP law to criminal defense to family law, and every practice area uses MyCase.
* **Question:** Can you add your own detail to the description field of bills or are there set entries?
* **Answer:** Yes, you can absolutely go in and set custom fields. You can decide what your forms are going to look like. We have a number of custom fields that we’ve developed that are specific to criminal defense, and we’re happy to share those with anyone else in the criminal defense space.
* **Question:** Can you introduce different levels of grades for the info that appears in the platform for instance billing can’t be accessible to all employees?
* **Answer:** Yes, we do have a tiered permissions feature so that you can control who sees what.
* **Question:** What are some of the benefits of using MyCase?
* **Answer:** There are many benefits to using MyCase, including:
* Improved client experience
* Increased efficiency
* Reduced costs
* Increased security
* Ease of use
* Customizable
* Scalable
* Affordable
* **Question:** I’m interested in learning more about MyCase. Can I schedule a demo?
* **Answer:** Yes, you can schedule a demo by clicking the link below.
**Closing**
Thank you for joining us today. We hope you found this webinar informative and that you’re excited to learn more about MyCase. If you have any questions, please don’t hesitate to reach out to us.