This function inspects response content to identify and flag any violations of platform rules.

1. List of Check Items

● Internal Message External Link Check: Verifies if the response content includes non-Amazon links.

● Inducing Consumers to Off-Platform Transactions: Checks if the response contains content that attempts to guide consumers away from the Amazon platform.

● Inducing Feedback, Review Deletion, or Comment Solicitation Check: Examines if the response includes requests for buyer feedback, positive reviews, or offers compensation for review deletion/modification.

● Soliciting Consumer Private Information Check: Determines if the response asks buyers for private information such as email addresses or contact details.

● Disparaging Competitors Check: Checks if the response contains content that disparages other sellers or products.

2. Enabling Platform Compliance Checks

① Go to **AI Security** -> **Service Quality Checks**.

② Click to enable a check item. Once enabled, a settings pop-up for that check item will be displayed.

③ Choose whether you want Solvea to **Reply Only** or **Stop Replying and Transfer to Human Agent** when this rule is triggered.

④ Select the service flow(s) for which you want to enable this check item.

🌟 Note: Multiple selections are supported.

⑤ Click **Enable**.

⑥ Click here to view the number and details of issues related to this check item in the Inbox.

3. Disabling Platform Compliance Checks

① Go to **AI Security** -> **Platform Compliance Checks**.

② Click on the quality check item you need to disable.

③ Select the service flow(s) from which you want to disable it.

④ Click **Disable** to turn off the selected check item for that flow.