Despite only debuting in late 2022, Temu has been one of the most talked-about e-commerce platforms since its Super Bowl ad.
In both the US and Canada, it has already surpassed all other downloaded apps in terms of popularity. It makes sense that Amazon sellers have been interested in selling on the network given that there are over 100 million active users in the US alone.
Continue reading to find out everything there is to know about selling on Temu and how it may benefit your company greatly.
In this article you will know:
- How to Register on Temu as a New Seller
- Enroll in Pinduoduo Seller Verification
- Sign up in Temu as a New Seller
- Finish the Merchant Registration Procedure
- What Is the Price of Selling on Temu?
- What can you sell on Temu?
- Limitations on Sales on Temu
- Types of Ban
- Items That Are Prohibited
- Withdrawing Money Out of the Temu Sales Center
- Which nations is Temu able to ship to?
- How Does Temu Differ From Amazon?
- What Has Caused Shoppers to Switch to Temu?
- How Can I Get in Touch With Temu’s Customer Support?
- CONCLUSIONS
Launched in September 2022, Temu is an international B2C e-commerce marketplace that can be pronounced as “tee-moo.” It is a division of its main business, PDD Holdings, Inc., which also operates Pinduoduo, a well-known e-commerce store with an emphasis on farm goods.
Temu is a Boston, Massachusetts-based firm, despite the fact that the majority of its vendors are situated in China, giving the impression that the company is Chinese-owned. With at least 29 primary categories and 250 subcategories, the website provides a large selection of products. This covers everything from shoes to clothing to cosmetics to electronics to tiny household gadgets.
Temu operates in multiple countries around Asia, Europe, Africa, and America by utilizing state-of-the-art technology and an extensive logistical network, which helps it differentiate itself from other prominent e-commerce platforms. It provides typical e-commerce features including product search, price comparison, and seller ratings, just like other online marketplaces.
How to Register on Temu as a New Seller
There are two ways to join the Temu marketplace in order to begin selling. You have the option to sign up with Temu or its parent firm, Pinduoduo Inc., as a verified seller.
Enroll in Pinduoduo Seller Verification
It’s really simple to register as a vendor on Temu if you currently sell on Pinduoduo. On the other hand, you can register on their website as a cross-border B2C merchant if you’re brand-new to the marketplace.
Once there, register and input the code for verification that was texted to you on your mobile device.
After that, sign into your account and finish the merchant registration process. Prior to registering as a vendor on Pinduoduo, the following conditions must be met:
- The store manager’s ID
- Certificate of Overseas Company Registration
- representative, valid for at least three months
Finally, send in your application and bide your time for approval. You may also watch Pinduoduo’s YouTube video below for further details on how to register as a foreign merchant.
Sign up in Temu as a New Seller
If you choose to sign up with Temu, all you have to do is take these easy steps:
Register on Temu
You must first register for an account on the Seller’s Center website. To obtain an invite code, you must first submit an email to seller@temu.com. After completing the account creation process, you will need to input the verification code that was sent to your registered email address to log in to the website and validate your account.
Finish the Merchant Registration Procedure
After confirming your account and signing up, you need to finish the merchant registration process. To do this, you must decide what kind of store to open and what kind of business to operate.
- flagship establishment
- flagship department store
- exclusive vendor
- authorized merchant
After that, you will have to complete the qualifying form with the details about your company. To register on Temu, you must have the following documents available.
- The store manager’s legitimate ID
- Documentation related to distribution or logistics (such as evidence of warehousing partners)
- documentation of a brand’s eligibility, such as authorization letters and trademarks
- ID of the legal representative (passport, driver’s license, etc.)
- International documentation of your company and registration, such as a business license
For your registration to be completed, each of the aforementioned documents is required. If any of the required documents are not submitted, your application will be denied.
You will be prompted to enter more details about your store, like the name and logo, when all of the documents have been uploaded. Temu will begin the store verification process as soon as you complete all required information, and it usually takes three business days.
What Is the Price of Selling on Temu?
One of the best things about selling on Temu is that there are no listing costs.
However, Temu will take a commission fee for each transaction you complete on the website, which varies based on the type of product you sell and might be anywhere from two to five percent.
Note that this charge is only applicable for completed sales. Temu’s commission fee will not be applied to you in the event that your merchandise is returned.
What can you sell on Temu?
Temu provides a large selection of things for sale on their website for vendors to list. Men’s and women’s apparel, accessories, cosmetics, gadgets, and even pet supplies are a few examples. Notwithstanding, it is imperative for vendors to fulfill specific benchmarks concerning the caliber of their merchandise and client support to guarantee that each customer leaves with a favorable impression.
Limitations on Sales on Temu
On the Temu seller center, the app divides its levels of bans into three categories. These are important guidelines that every seller needs to know in order to avoid being banned from the marketplace.
Types of Ban
First Level
Sellers who break these rules less frequently are subject to these limitations. The vendor must remove the impacted products and prohibit their sale when Level 1 limitations are put in place. Additionally, sellers might have to take down store adverts from the platform.
Second Level
Mid-soft bans such as these will result in the withdrawal of a product, the addition of prohibitions, and the removal of store marketing from the marketplace. It is highly likely that a seller with level 2 restrictions will have to take down outdated listings and won’t be allowed to add any new product listings.
Third Level
These limitations, which are outright prohibitions, have the potential to restrict a retailer’s store. When an online retailer receives level 3 restrictions, Temu won’t let them add any new products to their listing. Most importantly, Temu will also take down the seller’s earlier listings for goods.
Items That Are Prohibited
Temu maintains a list of products that are prohibited from being listed on the platform, much like any other platform. Products that are prohibited from being offered on the website include those made from animals, fake goods, deceptive advertising, and many more.
Withdrawing Money Out of the Temu Sales Center
You can use the Temu Seller Center tool to find the account funds category and withdraw your hard-earned sales.
You can choose to withdraw money from your sales when you’ve visited the funds part of your account, which will initiate the payment procedure. According to the terms of the Seller Agreement, Temu will provide the money to the seller. Before being permitted to remove any or all of the money from their account, sellers must make sure they have made sales.
To take money out of the Temu app, simply follow these steps:
- First, connect the Temu App to your bank account or card.
- Select the account money section.
- Choose “Funds Center.”
- Decide how much you wish to remove.
- Press “Withdraw” to verify.
- The chosen account will thereafter receive your money.
Which nations is Temu able to ship to?
During the initial years, Temu’s products were exclusively sent to the US. The site didn’t start growing internationally until 2023 in an effort to take on rivals like Shein and Amazon.
The list of nations Temu may service its clients in is as follows:
- Australia
- Belgium
- Canada
- Czech Republic
- Finland
- France
- Germany
- Greece
- Italy
- Japan
- Malaysia
- Mexico
- New Zealand
- Netherlands
- Philippines
- Portugal
- South Korea
- Spain
- Sweden
- United Kingdom
- USA
How Does Temu Differ From Amazon?
Temu shares many characteristics with eBay, Wish, and Amazon, among other major rivals. Still, there are several unique features that set the platform apart.
Temu and Amazon differ noticeably in three key ways. It’s good news for sellers since Temu is just an online marketplace; unlike Amazon, they don’t resell goods or offer them under their own private label name. Temu, on the other hand, is not the best area to start a dropshipping business. Because the site is B2C only, dropshipping is not allowed.
The second distinction is completing orders. shipment will take longer (usually between 7 and 20 business days) because most customers anticipate purchasing goods from Chinese sellers in Temu. As a result, prices will drop to compensate for the slower shipment.
Meanwhile, through its FBA service, Amazon’s delivery enables buyers to receive things in a matter of days.
Their return policies come in third. While Amazon only allows returns for 30 days (with the customer often covering the cost of return shipping), Temu offers a significantly better return policy with 90 days of free return shipping.
What Has Caused Shoppers to Switch to Temu?
Temu’s inexpensive prices are one of its main selling features, besides its Super Bowl advertisement.
The additional costs from drop shippers or middlemen are eliminated because the majority of their products are purchased directly from suppliers. Additionally, buyers are drawn in by ways to accrue additional credits and discounted merchandise.
For instance, Temu offers random coupons for just opening the app, spinning a wheel, and referring friends ($20 for each referral on the platform).
According to reports, some customers don’t even need to spend any money on products because Temu will deliver one straight to them if they can recommend a specific number of individuals. One client even claimed to have received complimentary merchandise from Temu worth $200!
But there are also some concerning aspects. According to Time Magazine, Temu has begun to acquire a bad reputation for misdirected purchases, erroneous charges, missing packages, and uncooperative customer support.
Temu really has a C rating and a customer rating of less than 1.5 stars on the Better Business Bureau, where it has received over 30 complaints.
How Can I Get in Touch With Temu’s Customer Support?
Temu can be contacted in a variety of ways. The simplest method is to visit their website and navigate to the bottom of the page that says “Contact Us.” The drawback is that the only way to communicate with them is via chat, which you may do by clicking Need Help or sending them a message on one of their social networking applications.
Temu advises requesting a call from one of their customer support agents via chat and leaving your phone number if you would rather speak with them over the phone.
During their business hours, which are from 7 a.m. to 11 p.m. EST, you can anticipate receiving a call. Temu may also be reached by phone at (888) 495-8368, which is the number listed on their Better Business Bureau profile.
An other method of communication with Temu is through email at help@temu.com.
CONCLUSIONS
Temu’s inexpensive rates for customers and commission fees for sellers have made it a leading e-commerce selling platform that is rapidly acquiring global recognition.
It’s still too early to tell if Temu can compete with other well-known e-commerce sites like Amazon, but the fact that a new platform has emerged to take on Amazon is encouraging for merchants because it may result in cheaper fees needed to remain competitive.
Do you believe Temu is a passing trend or has staying power? Tell us in the comments section below.