To enable Solvea to directly read and recognize knowledge from Feishu documents, you need to integrate your Feishu tenant with Solvea and grant the necessary access permissions.
Step-by-Step Guide
1. Create a Custom Enterprise App in Feishu
- Go to open.feishu.cn/app.
- Create a new custom enterprise app. Set the name, description, and icon—there are no special restrictions for these fields.
2. Grant Document Permissions to the App
- Navigate to “Permission Management” and enable all permissions required for document access.
- Copy and paste the following 23 permissions into the search box, select all matched permissions, and enable them at once:
text
doc:doc,docs:doc:readonly,docs:document.comment:read,docs:document.comment:write_only,docs:document.content:read,docs:document.media:download,docs:document.media:upload,docs:document.subscription,docs:document.subscription:read,docs:document:copy,docs:document:export,docx:document:readonly,drive:drive,drive:drive:readonly,drive:export:readonly,drive:file,drive:file:download,drive:file:readonly,wiki:node:read,wiki:node:retrieve,wiki:space:read,wiki:space:retrieve,wiki:wiki,wiki:wiki:readonly
3. Configure Integration with Solvea
- Go to “Security Settings” → “Redirect URL” and add the following Solvea URL:
text
https://apps.voc.ai/api_v2/qam/feishu/authenToken
4. Enable Permissions for Shulex
- Provide your app’s APP ID, APP Secret, and the corresponding Solvea tenant account to the Solvea engineer for activation.
- Find your APP ID and APP Secret under “Credentials and Basic Information.”
- Submit the following information:
text
APP_ID:xxxxxxxxx
APP_SECRET:xxxxxxxxx
Solvea Tenant Account: xxxxxxxxx
5. Publish the Custom App
- The Feishu enterprise administrator must approve and publish the app: go to “Version Management & Release,” create a new version, fill in the basic information, and submit it for admin review.
6. Use Feishu Knowledge in Solvea
- After completing the above steps, you can submit Feishu document links in Solvea. Solvea will learn all content from the documents and use it to respond to user messages or complete tasks.
7. Update Feishu Knowledge in Solvea
- If the content of a Feishu document changes, Solvea supports manual updates for Feishu document knowledge.
- Before updating, ensure:
- The app you created during integration is added to the Feishu document you want to update.
- This app is granted edit permissions for the document.
- Once these steps are complete, select the knowledge entry in the Solvea Knowledge Base and trigger an update. Solvea will learn the latest content and use it for future responses.