Knowledge Base

In the knowledge base, you can manage and update folders and knowledge. This section will guide you through:▶︎ Managing folders▶︎ Managing and updating knowledge▶︎ Viewing the knowledge base report to get an overview, which facilitates the management and updates mentioned above.Manage FoldersIn “Kno

Supported Knowledge TypesSupported Update Modes1. API Knowledge SynchronizationStep-by-Step Guide① Create a Folder: Go to the Knowledge Center → Knowledge Base. Create a folder for the new knowledge to make future management and retrieval easier. (If a suitable folder already exists, you can skip th

Batch Uploading KnowledgeThe system supports batch uploading of knowledge from files. Supported file formats include Excel, CSV, PDF, TXT, and DOCX, with a maximum file size of 20MB1.🌟 Note: The primary batch upload functionality is optimized for Excel and CSV formats.Knowledge TypeDescriptionQ&amp

Manually Add KnowledgeYou can add knowledge in three formats: Q&A, Document, and Product.1. Q&A KnowledgeFor each entry, you must write a standard question and its corresponding knowledge (answer).2. Document KnowledgeThis supports directly saving content in the form of a knowledge document.

What is a Knowledge Base?Large model training is based on general public data, making it difficult to accurately respond to specific questions in enterprise or professional domains. The knowledge base acts as an extended data repository for the Agent. When Solvea encounters an unknown question, it c