Knowledge Base

Batch Uploading KnowledgeThe system supports batch uploading of knowledge from files. Supported file formats include Excel, CSV, PDF, TXT, and DOCX, with a maximum file size of 20MB1.🌟 Note: The primary batch upload functionality is optimized for Excel and CSV formats.Knowledge TypeDescriptionQ&amp

Manually Add KnowledgeYou can add knowledge in three formats: Q&A, Document, and Product.1. Q&A KnowledgeFor each entry, you must write a standard question and its corresponding knowledge (answer).2. Document KnowledgeThis supports directly saving content in the form of a knowledge document.

What is a Knowledge Base?Large model training is based on general public data, making it difficult to accurately respond to specific questions in enterprise or professional domains. The knowledge base acts as an extended data repository for the Agent. When Solvea encounters an unknown question, it c