Wednesday, May 21, 2025

customer

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customer

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customer

{“content”:”{\”brandImage\”:\”https://cdn.shulex-voc.com/shulex/upload/2025-04-17/549b1e4d-5771-4db5-9904-68a8d49160a0.png\”,\”key\”:\”hoome\”,\”title\”:\”Hoome partners with Solvea to elevate CX, transforming service agents into AI trainers for system-wide upgrades\”,\”desc\”:\”Hoome, founded in 2020, is a cross-border consu”,”bullets”:{“brandImage”:”https://cdn.shulex-voc.com/shulex/upload/2025-04-17/549b1e4d-5771-4db5-9904-68a8d49160a0.png”,”productImage”:”https://cdn.shulex-voc.com/shulex/upload/2025-04-16/33a4a7c8-706d-45bd-bda1-e6ec84c60fb6.png”,”key”:”hoome”,”title”:”Hoome partners with Solvea to elevate CX, transforming service agents into AI trainers for system-wide upgrades”,”indicator”:[{“value”:”70%”,”desc”:”AI First-Round Response Rate”},{“value”:”80%”,”desc”:”AI Recovery Accuracy”},{“value”:”90%”,”desc”:”AI Configuration & Tuning Coverage (In-House)”}]}}

customer

{“content”:”{\”brandImage\”:\”https://cdn.shulex-voc.com/shulex/upload/2025-04-17/ccd13bb4-a695-49d3-84ed-31a5e840b17b.png\”,\”key\”:\”oceania\”,\”title\”:\”Oceania boosts efficiency 5X, saves 2.37h/day with Solvea, while solving multilingual support and boosting CX\”,\”desc\”:\”Founded in 2008, Oceania is one of the leading “,”bullets”:{“brandImage”:”https://cdn.shulex-voc.com/shulex/upload/2025-04-17/ccd13bb4-a695-49d3-84ed-31a5e840b17b.png”,”productImage”:”https://cdn.shulex-voc.com/shulex/upload/2025-04-16/16b7b338-2390-4a6c-9700-b05fdf088cdb.png”,”key”:”oceania”,”title”:”Oceania boosts efficiency 5X, saves 2.37h/day with Solvea, while solving multilingual support and boosting CX”,”indicator”:[{“value”:”5x”,”desc”:”Faster Support”},{“value”:”2.37″,”desc”:”Staff saved”},{“value”:”10″,”desc”:”Multilingual Support Countries”}]}}

customer

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customer

{“content”:”{\”brandImage\”:\”https://cdn.shulex-voc.com/shulex/upload/2025-04-17/4c747c74-1979-4de9-b909-52d50f6e6225.png\”,\”key\”:\”holy-stone\”,\”title\”:\”Holy Stone & VOC.AI: Achieving Customer Service Transformation with AI Agent – Freeing Human Agents from Repetitive Tasks via Cutting-Edge LLMs\”,\”desc\”:\”Founded in”,”bullets”:{“brandImage”:”https://cdn.shulex-voc.com/shulex/upload/2025-04-17/4c747c74-1979-4de9-b909-52d50f6e6225.png”,”productImage”:”https://cdn.shulex-voc.com/shulex/upload/2025-04-16/3c32ea91-deff-4aad-85f6-9d50b695f50c.png”,”key”:”holy-stone”,”title”:”Holy Stone & VOC.AI: Achieving Customer Service Transformation with AI Agent – Freeing Human Agents from Repetitive Tasks via Cutting-Edge LLMs”,”indicator”:[{“value”:”35%”,”desc”:”Reduction in Labor Cost”},{“value”:”50%”,”desc”:”Faster Resolution Efficiency”},{“value”:”10%”,”desc”:”Reduction in Customer Churn”}]}}