Monday, July 21, 2025

Service Desk Headcount Calculator

Table of Contents:

1. Introduction: Understanding the Importance of Staffing Appropriately
2. The Problem with Overstaffing and Understaffing
3. The Flawed Assumption of Headcount Based on Number of Users Supported
4. The Importance of Workload-Based Staffing
5. How to Ensure the Service Desk is th

Verizon Fios Customer Service Sucks

Table of Contents

H2: Introduction
– Brief overview of the topic

H2: Understanding the Issue
– Explanation of the problem with Verizon billing
– Discussion of prior balances and incorrect charges

H2: Resolving the Issue
– Steps to take to resolve billing issues with Verizon
– Contacting customer

USPS Sucks @GoldSilverHunter

Table of Contents

1. Introduction
2. The Unfortunate Mail Call
3. The Mystery Sender
4. The Good Old English Style
5. Missing Poker Chips in the Community
6. A Surprise Goodie Pack
7. Supporting the Community
8. The U Bingo Game
9. Collecting Quarters from the Community
10. The Giveaway Announcemen

What if the customer service sucks?

Table of Contents

Introduction 🌟
– What is customer service?
– Why is customer service important?
– The impact of poor customer service

The Elements of Great Customer Service 🌟
– Responsiveness
– Empathy
– Communication
– Knowledge
– Personalization

The Benefits of Great Customer Service 🌟
– I

VLOG 34: DELTA CUSTOMER SERVICE SUCKS!

**Table of Contents**

1. Introduction
2. The Frustrating Experience with Delta Airlines
3. Booking a Seat Upgrade
4. The Customer Service Call
5. Lack of Assistance and Understanding
6. The Frustration Escalates
7. The Encounter at the Gate
8. Finally, a Resolution
9. The Importance of Effective Cu