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If a consumer’s message involves information related to legal matters, accidents, or negative reviews, Solvea will promptly send an alert to the business, helping them process this information more quickly.1. Checklist Items● Privacy Concerns: The user’s message contains information leakage, or
This function inspects response content to identify and flag any violations of platform rules.1. List of Check Items● Internal Message External Link Check: Verifies if the response content includes non-Amazon links.● Inducing Consumers to Off-Platform Transactions: Checks if the response contains co
Service InspectionThis section outlines the checks based on the friendliness and service quality of Solvea’s responses. Specific check items include:1. List of Check Items● (AI Only) Important Information Check (Links, Email Addresses, etc.): Verifies if the response content includes false links or