Intent

Custom intents allow you to define and tailor intent recognition to your unique business needs. Follow these steps to create, test, and analyze custom intents:Step-by-Step GuideStep 1: Create an Intent1. Navigate to the “Intent Understanding” section and select “Custom Intent”.2. Enter an intent nam

What is predefined intentsSolvea offers a comprehensive set of 33 predefined intents, distilled from extensive experience in the e-commerce industry. These intents are designed to address a wide range of common business scenarios and can be activated with a single click.How to Use Predefined Intents

Intent recognition identifies and categorizes user needs, enabling the system to assign the appropriate agent for each request.1.Predefined Intents: Common scenarios are available out of the box.2.Custom Intents: Create new intents to address specific requirements.