Marketing

Think about the last time you felt truly engaged and valued at work – that’s the essence of employee experience. It includes all aspects of an employee’s life at work, from the initial interview to their last day. Businesses are increasingly recognizing the link between happy employees and

Call centers are an integral part of customer service in most businesses. Call center representatives help customers with general products/services-related inquiries, book appointments, tackle technical issues, and more. Despite digital advancements and increased ways of interacting with customer su

Have you ever had a question about your bank statement or needed help with your internet connection? The calm, reassuring voice you hear on the other end belongs to someone in a call center. But what is a call center, and how does it work?Call centers are the backbone of customer service operat

Success on Amazon FBA is impossible without the best Amazon research tools, regardless of your experience level—whether you’re a seven-figure seller or just getting started. We’re here to relieve your SAAS-related migraine since determining which one offers the best value for money and which one is

Not every third-party seller on Amazon enjoys importing and private labeling. Some are relying on premade goods that they purchase at a discount, while others are investing in developing their own line of goods. Arbitrage is the clever business strategy of profiting from price discrepancies in the m

Did you know that it costs 5 to 25 times more to acquire a new customer than to retain an existing one? Many businesses often spend more time and resources acquiring new customers and pay less attention to existing customer retention. This practice may let them succeed in acquiring new ones, but the

In China, Amazon sales are massive. In fact, according to our own research, more than 63% of all third-party sellers on Amazon are Chinese.This article will examine the number of Chinese Amazon sellers as well as the strategies they employ to take advantage of the platform. We’ll also take a closer

In a matter of a few years, customer service activities have become a lot more complex and demanding. Today, customers have high expectations from businesses and they want customer-centric services in almost all matters. Artificial Intelligence (AI) has become a key technology that caters to changin

We’ll provide an overview of ocean sea freight in this blog, along with the detailed instructions you must follow in order to book ocean freight and receive your goods. When placing sample orders, air freight or air courier is reasonable. Whether shipping by air freight or air courier is actually mo

Workforce scheduling is the key to streamline business operations. Unexpected medical leave or last-minute callouts are common in workforces and require proper handling to avoid productivity loss. Secondly, industries that rely on hourly workers depend highly on proper workforce schedules for smooth