solution
{“content”:”{\”slug\”:\”banking\”,\”painPoints\”:[{\”title\”:\”Operational risks under stringent compliance\”,\”desc\”:\”New hires must memorize 2,000+ regulatory scripts (e.g., privacy protection clauses), requiring 6-month training with high initial violation rates.\”},{\”title\”:\”Inadequate wealth management expertise\”,\”des”,”bullets”:{“slug”:”banking”,”title”:”Banking Sector”,”parent”:”Financial Services”}}
{“content”:”{\”slug\”:\”insurance\”,\”painPoints\”:[{\”title\”:\”Low efficiency in claims initial review\”,\”desc\”:\”Manual review of medical bills/accident photos averages 72 hours, driving high complaint rates.\”},{\”title\”:\”Ambiguous policy terms spark disputes\”,\”desc\”:\”Misinterpretations of \\\”deductibles\\\” and \\\”exclusio”,”bullets”:{“slug”:”insurance”,”title”:”Insurance”,”parent”:”Financial Services”}}
{“content”:”{\”slug\”:\”equipment-manufacturing\”,\”painPoints\”:[{\”title\”:\”Language and regulatory barriers in cross-border consultations\”,\”desc\”:[{\”type\”:\”point\”,\”text\”:\”Overseas users face language difficulties during online inquiries\”},{\”type\”:\”point\”,\”text\”:\”Diverging medical device regulations across markets sl”,”bullets”:{“slug”:”equipment-manufacturing”,”title”:”Medical Equipment Manufacturing”,”parent”:”Life Sciences & Healthcare”}}
{“content”:”{\”slug\”:\”medical-services\”,\”painPoints\”:[{\”title\”:\”Peak-hour service overload\”,\”desc\”:[{\”type\”:\”point\”,\”text\”:\”High call center occupancy rates during peak hours\”},{\”type\”:\”point\”,\”text\”:\”Leads to prolonged patient wait times\”},{\”type\”:\”point\”,\”text\”:\”Results in persistent complaint rates due to ser”,”bullets”:{“slug”:”medical-services”,”title”:”Healthcare Services”,”parent”:”Life Sciences & Healthcare”}}
{“content”:”{\”slug\”:\”automobile-manufacturing\”,\”painPoints\”:[{\”title\”:\”Requires expert-level support\”,\”desc\”:\”Complex issues like autonomous driving settings and vehicle connectivity require specialist support, resulting in high per-call costs.\”},{\”title\”:\”Inadequate compliance risk monitoring\”,\”desc\”:\”Regulati”,”bullets”:{“slug”:”automobile-manufacturing”,”title”:”Automotive Manufacturing”,”parent”:”Mobility Industry”}}
{“content”:”{\”slug\”:\”auto-parts-and-modification\”,\”painPoints\”:[{\”title\”:\”Inefficient checks on parts compatibility\”,\”desc\”:\”Manual verification of vehicle year/engine model consumes 20+ minutes per order with high error rates.\”},{\”title\”:\”Over-reliance on human support for installation guidance\”,\”desc\”:\”Comple”,”bullets”:{“slug”:”auto-parts-and-modification”,”title”:”Automotive Parts & Modifications”,”parent”:”Mobility Industry”}}
{“content”:”{\”slug\”:\”software-services\”,\”painPoints\”:[{\”title\”:\”High-volume basic queries drain senior resources\”,\”desc\”:\”60% of tickets are repetitive (e.g., password resets, billing inquiries), forcing technical experts to handle low-value requests—a severe resource waste.\”},{\”title\”:\”New Feature launches tri”,”bullets”:{“slug”:”software-services”,”title”:”Software Services”,”parent”:”Information Technology Industry”}}
{“content”:”{\”slug\”:\”furniture-and-home-furnishings\”,\”painPoints\”:[{\”title\”:\”Recruitment & training for customer service employees is time-costing\”,\”desc\”:[{\”type\”:\”point\”,\”text\”:\”As customer service in the home furnishing industry is highly specialized, requiring extensive product knowledge, the training proce”,”bullets”:{“slug”:”furniture-and-home-furnishings”,”title”:”Home Furnishings & Furniture”,”parent”:”E-commerce Industry”}}
{“content”:”{\”slug\”:\”consumer-electronics\”,\”painPoints\”:[{\”title\”:\”Fast product iteration leads to knowledge lag\”,\”desc\”:\”When customers inquire about new model’s parameters and compatibility issues, the responses are inaccurate and the number of inquiries is large. Manual updating of the knowledge base is inef”,”bullets”:{“slug”:”consumer-electronics”,”title”:”Consumer Electronics”,”parent”:”E-commerce Industry”}}
{“content”:”{\”slug\”:\”short-distance-travel\”,\”painPoints\”:[{\”title\”:\”Cross-language & timezone service bottlenecks\”,\”desc\”:[{\”type\”:\”point\”,\”text\”:\”Requires coverage of English, Spanish, French, and Nordic languages in European and the US markets, with high costs for dedicated translators.\”},{\”type\”:\”point\”,\”tex”,”bullets”:{“slug”:”short-distance-travel”,”title”:”Short-Distance Travel”,”parent”:”Mobility Industry”}}