{“slug”:”equipment-manufacturing”,”painPoints”:[{“title”:”Language and regulatory barriers in cross-border consultations”,”desc”:[{“type”:”point”,”text”:”Overseas users face language difficulties during online inquiries”},{“type”:”point”,”text”:”Diverging medical device regulations across markets slow down compliance responses”}]},{“title”:”Ineffective remote equipment troubleshooting”,”desc”:[{“type”:”point”,”text”:”Online text-based problem descriptions often fail to capture complex technical issues”},{“type”:”point”,”text”:”Conventional customer support lacks visual guidance tools”}]},{“title”:”Disconnected cross-department workflows”,”desc”:[{“type”:”point”,”text”:”Technical/Legal teams can’t seamlessly collaborate online”},{“type”:”point”,”text”:”Broken handoff processes delay issue resolution”}]}],”solutions”:[{“title”:”AI-powered Multilingual compliance engine”,”desc”:[{“type”:”point”,”text”:”AI annotates device faults via smartphone camera feed”},{“type”:”point”,”text”:”Overlays interactive repair animations”},{“type”:”point”,”text”:”Allows experts to add real-time markup”}]},{“title”:”AI-powered visual troubleshooting assistant”,”desc”:[{“type”:”point”,”text”:”Provides step-by-step guidance through live image analysis”},{“type”:”point”,”text”:”Delivers context-aware diagnostic solutions”}]},{“title”:”Smart ticket routing with knowledge integration”,”desc”:[{“type”:”point”,”text”:”Automatically categorizes and routes tickets to relevant departments”},{“type”:”point”,”text”:”Attaches similar historical cases for reference”},{“type”:”point”,”text”:”Establishes a closed-loop online collaboration system”}]}],”title”:”Medical Equipment Manufacturing”,”parent”:”Life Sciences & Healthcare”,”solutionImage”:”https://cdn.shulex-voc.com/shulex/upload/2025-04-16/e088ef5c-add6-4ab9-bd9d-b5f0e7b940bd.png”}