Tuesday, April 29, 2025
ja-JP

holy-stone_ja-JP

{“content”:”{\”brandImage\”:\”https://cdn.shulex-voc.com/shulex/upload/2025-04-17/4c747c74-1979-4de9-b909-52d50f6e6225.png\”,\”key\”:\”holy-stone\”,\”title\”:\”Holy Stone は Shulex のカスタマーサービス AI エージェントを通じて、消費者との対話、故障診断、不評処理などの多様なシーンでサービスのアップグレードを実現し、人間のエージェントを繰り返し作業から解放し、最新の大規模言語モデルを利用してカスタマーサービスの人件費効率を全面的に向上させました！\”,\”desc\””,”bullets”:{“brandImage”:”https://cdn.shulex-voc.com/shulex/upload/2025-04-17/4c747c74-1979-4de9-b909-52d50f6e6225.png”,”productImage”:”https://cdn.shulex-voc.com/shulex/upload/2025-04-16/3c32ea91-deff-4aad-85f6-9d50b695f50c.png”,”key”:”holy-stone”,”title”:”Holy Stone は Shulex のカスタマーサービス AI エージェントを通じて、消費者との対話、故障診断、不評処理などの多様なシーンでサービスのアップグレードを実現し、人間のエージェントを繰り返し作業から解放し、最新の大規模言語モデルを利用してカスタマーサービスの人件費効率を全面的に向上させました！”,”indicator”:[{“value”:”35%”,”desc”:”人件費削減”},{“value”:”50%”,”desc”:”効率向上”},{“value”:”10%”,”desc”:”売上損失減少”}]}}

ja-JP

apeman_ja-JP

{“content”:”{\”brandImage\”:\”https://cdn.shulex-voc.com/shulex/upload/2025-04-17/bc7772f7-fd63-4282-92e1-1d6ee818edab.png\”,\”key\”:\”apeman\”,\”title\”:\”Apemanは Shulex と提携し、AI カスタマーサービスを通じてブランドの海外進出におけるカスタマーサービスの痛みの種を解決し、ALL IN ONE のデジタル・インテリジェントなカスタマー体験センターを構築し、世界中のお客様のニーズを深く洞察し即時対応することを実現しました。\”,\”desc\”:\”Apemanは、技術革新を企”,”bullets”:{“brandImage”:”https://cdn.shulex-voc.com/shulex/upload/2025-04-17/bc7772f7-fd63-4282-92e1-1d6ee818edab.png”,”productImage”:”https://cdn.shulex-voc.com/shulex/upload/2025-04-16/5ee91aa3-c396-40a2-ab3f-f7b3542b4e82.png”,”key”:”apeman”,”title”:”Apemanは Shulex と提携し、AI カスタマーサービスを通じてブランドの海外進出におけるカスタマーサービスの痛みの種を解決し、ALL IN ONE のデジタル・インテリジェントなカスタマー体験センターを構築し、世界中のお客様のニーズを深く洞察し即時対応することを実現しました。”,”indicator”:[{“value”:”65%”,”desc”:”問題解決率”},{“value”:”40%”,”desc”:”人件費削減”},{“value”:”70%”,”desc”:”NPS スコア”}]}}

en-US

customer

{“content”:”{\”brandImage\”:\”https://cdn.shulex-voc.com/shulex/upload/2025-04-17/ccd13bb4-a695-49d3-84ed-31a5e840b17b.png\”,\”key\”:\”oceania\”,\”title\”:\”Oceania has achieved a fivefold increase in efficiency and saved 2.37 man-hours by introducing the VOC.AI Agent solution. It has also successfully addressed the chall”,”bullets”:{“brandImage”:”https://cdn.shulex-voc.com/shulex/upload/2025-04-17/ccd13bb4-a695-49d3-84ed-31a5e840b17b.png”,”productImage”:”https://cdn.shulex-voc.com/shulex/upload/2025-04-16/16b7b338-2390-4a6c-9700-b05fdf088cdb.png”,”key”:”oceania”,”title”:”Oceania has achieved a fivefold increase in efficiency and saved 2.37 man-hours by introducing the VOC.AI Agent solution. It has also successfully addressed the challenge of multilingual services, significantly enhancing both the efficiency of customer service and customer satisfaction.”,”indicator”:[{“value”:”5x”,”desc”:”Faster Support”},{“value”:”2.37″,”desc”:”staff saved”},{“value”:”10″,”desc”:”Multilingual Support Countries”}]}}

en-US

hoome_en-US

{“content”:”{\”brandImage\”:\”https://cdn.shulex-voc.com/shulex/upload/2025-04-17/549b1e4d-5771-4db5-9904-68a8d49160a0.png\”,\”key\”:\”hoome\”,\”title\”:\”By partnering with VOC.AI, Hoome has leveraged AI to significantly enhance the customer experience. The company’s customer service team has successfully transformed in”,”bullets”:{“brandImage”:”https://cdn.shulex-voc.com/shulex/upload/2025-04-17/549b1e4d-5771-4db5-9904-68a8d49160a0.png”,”productImage”:”https://cdn.shulex-voc.com/shulex/upload/2025-04-16/33a4a7c8-706d-45bd-bda1-e6ec84c60fb6.png”,”key”:”hoome”,”title”:”By partnering with VOC.AI, Hoome has leveraged AI to significantly enhance the customer experience. The company’s customer service team has successfully transformed into AI trainers, driving a comprehensive upgrade of the customer service system.”,”indicator”:[{“value”:”70%”,”desc”:”AI First-Round Response Rate”},{“value”:”80%”,”desc”:”AI Recovery Accuracy”},{“value”:”90%”,”desc”:”AI Configuration & Tuning Coverage (In-House)”}]}}

en-US

holy-stone_en-US

{“content”:”{\”brandImage\”:\”https://cdn.shulex-voc.com/shulex/upload/2025-04-17/4c747c74-1979-4de9-b909-52d50f6e6225.png\”,\”key\”:\”holy-stone\”,\”title\”:\”Holy Stone & VOC.AI: Achieving Customer Service Transformation with AI Agent – Freeing Human Agents from Repetitive Tasks via Cutting-Edge LLMs\”,\”desc\”:\”Founded in”,”bullets”:{“brandImage”:”https://cdn.shulex-voc.com/shulex/upload/2025-04-17/4c747c74-1979-4de9-b909-52d50f6e6225.png”,”productImage”:”https://cdn.shulex-voc.com/shulex/upload/2025-04-16/3c32ea91-deff-4aad-85f6-9d50b695f50c.png”,”key”:”holy-stone”,”title”:”Holy Stone & VOC.AI: Achieving Customer Service Transformation with AI Agent – Freeing Human Agents from Repetitive Tasks via Cutting-Edge LLMs”,”indicator”:[{“value”:”35%”,”desc”:”Reduction in Labor Cost”},{“value”:”50%”,”desc”:”Faster Resolution Efficiency”},{“value”:”10%”,”desc”:”Reduction in Customer Churn”}]}}

en-US

apeman_en-US

{“content”:”{\”brandImage\”:\”https://cdn.shulex-voc.com/shulex/upload/2025-04-17/bc7772f7-fd63-4282-92e1-1d6ee818edab.png\”,\”key\”:\”apeman\”,\”title\”:\”Apeman & VOC.AI: AI-Powered Customer Service, building an All-in-One Digital Hub for Instant Insights & Response towards its Global Customers\”,\”desc\”:\”Apeman is a tech”,”bullets”:{“brandImage”:”https://cdn.shulex-voc.com/shulex/upload/2025-04-17/bc7772f7-fd63-4282-92e1-1d6ee818edab.png”,”productImage”:”https://cdn.shulex-voc.com/shulex/upload/2025-04-16/5ee91aa3-c396-40a2-ab3f-f7b3542b4e82.png”,”key”:”apeman”,”title”:”Apeman & VOC.AI: AI-Powered Customer Service, building an All-in-One Digital Hub for Instant Insights & Response towards its Global Customers”,”indicator”:[{“value”:”65%”,”desc”:”Issue Resolution Rate”},{“value”:”40%”,”desc”:”Reduction in Labor Cost “},{“value”:”70%”,”desc”:”NPS Score”}]}}

zh-CN

customer

{“content”:”{\”brandImage\”:\”https://cdn.shulex-voc.com/shulex/upload/2025-04-17/ccd13bb4-a695-49d3-84ed-31a5e840b17b.png\”,\”key\”:\”oceania\”,\”title\”:\”奥深国际通过引入Shulex AI客服解决方案，实现了5倍效率提升，2.37个人力节省！并成功解决了多语种服务难题，显著提升了客户服务效率和满意度。\”,\”desc\”:\”上海奥深商务咨询有限公司成立于2008年，是华东地区领航电商贸易集团之一。专注于跨境电商及高科技材料和精细化工品、太阳能照明出口贸易。跨境电商主要销售渠道为AMAZ”,”bullets”:{“brandImage”:”https://cdn.shulex-voc.com/shulex/upload/2025-04-17/ccd13bb4-a695-49d3-84ed-31a5e840b17b.png”,”productImage”:”https://cdn.shulex-voc.com/shulex/upload/2025-04-16/16b7b338-2390-4a6c-9700-b05fdf088cdb.png”,”key”:”oceania”,”title”:”奥深国际通过引入Shulex AI客服解决方案，实现了5倍效率提升，2.37个人力节省！并成功解决了多语种服务难题，显著提升了客户服务效率和满意度。”,”indicator”:[{“value”:”5倍”,”desc”:”效率提升”},{“value”:”2.37个”,”desc”:”节省人力”},{“value”:”10国”,”desc”:”多语言回复”}]}}

zh-CN

hoome_zh-CN

{“content”:”{\”brandImage\”:\”https://cdn.shulex-voc.com/shulex/upload/2025-04-17/549b1e4d-5771-4db5-9904-68a8d49160a0.png\”,\”key\”:\”hoome\”,\”title\”:\”灏米科技通过与Shulex的合作，Al赋能全面提升客户体验，公司客服团队成功转型为AI训练师，推动客户服务体系全面升级。\”,\”desc\”:\”宁波灏米科技有限公司成立于2020年，是一家集产销研于一体的专业的跨境消费品品牌运营公司，创始团队从2016年开始跨境品牌领域创业，至今已拥有行业顶尖的品牌运营体系。公司团队核心成员从创业至今有近”,”bullets”:{“brandImage”:”https://cdn.shulex-voc.com/shulex/upload/2025-04-17/549b1e4d-5771-4db5-9904-68a8d49160a0.png”,”productImage”:”https://cdn.shulex-voc.com/shulex/upload/2025-04-16/33a4a7c8-706d-45bd-bda1-e6ec84c60fb6.png”,”key”:”hoome”,”title”:”灏米科技通过与Shulex的合作，Al赋能全面提升客户体验，公司客服团队成功转型为AI训练师，推动客户服务体系全面升级。”,”indicator”:[{“value”:”70%”,”desc”:”AI首轮回复率”},{“value”:”80%”,”desc”:”AI回复准确率”},{“value”:”90%”,”desc”:”自行AI配置与调优”}]}}

zh-CN

holy-stone_zh-CN

{“content”:”{\”brandImage\”:\”https://cdn.shulex-voc.com/shulex/upload/2025-04-17/4c747c74-1979-4de9-b909-52d50f6e6225.png\”,\”key\”:\”holy-stone\”,\”title\”:\”Holy Stone通过Shulex 客服AI Agent在消费者互动、故障排查和差评处理等多场景实现服务升级，将人工客服从重复性工作中解放出来，利用最新大模型全面提升客服人效！\”,\”desc\”:\”Holy Stone创建于2009年，聚焦无人机、母婴及儿童玩具电商。公司分布在深圳、福建、厦门，在跨境电商领域的表现更加出彩，”,”bullets”:{“brandImage”:”https://cdn.shulex-voc.com/shulex/upload/2025-04-17/4c747c74-1979-4de9-b909-52d50f6e6225.png”,”productImage”:”https://cdn.shulex-voc.com/shulex/upload/2025-04-16/3c32ea91-deff-4aad-85f6-9d50b695f50c.png”,”key”:”holy-stone”,”title”:”Holy Stone通过Shulex 客服AI Agent在消费者互动、故障排查和差评处理等多场景实现服务升级，将人工客服从重复性工作中解放出来，利用最新大模型全面提升客服人效！”,”indicator”:[{“value”:”35%”,”desc”:”人力节省”},{“value”:”50%”,”desc”:”效率提升”},{“value”:”-10%”,”desc”:”生意不流失”}]}}

zh-CN

apeman_zh-CN

{“content”:”{\”brandImage\”:\”https://cdn.shulex-voc.com/shulex/upload/2025-04-17/bc7772f7-fd63-4282-92e1-1d6ee818edab.png\”,\”key\”:\”apeman\”,\”title\”:\”猿人科技携手Shulex，通过AI客服解决品牌出海的客户服务痛点，构建ALL IN ONE的数智化客户体验中心，实现对全球客户需求的深度洞察与即时响应。\”,\”desc\”:\”深圳市猿人创新科技有限公司，一家以技术创新为企业驱动核心、用户体验为产品设计基准，专注于智能影像产品的科技公司。通过持续研发和迭代为全球用户提供有温度、高性能的科”,”bullets”:{“brandImage”:”https://cdn.shulex-voc.com/shulex/upload/2025-04-17/bc7772f7-fd63-4282-92e1-1d6ee818edab.png”,”productImage”:”https://cdn.shulex-voc.com/shulex/upload/2025-04-16/5ee91aa3-c396-40a2-ab3f-f7b3542b4e82.png”,”key”:”apeman”,”title”:”猿人科技携手Shulex，通过AI客服解决品牌出海的客户服务痛点，构建ALL IN ONE的数智化客户体验中心，实现对全球客户需求的深度洞察与即时响应。”,”indicator”:[{“value”:”65%”,”desc”:”问题解决率”},{“value”:”40%”,”desc”:”人力节省”},{“value”:”70%”,”desc”:”NPS评分”}]}}