Saturday, July 12, 2025
zh-CN

customer

{“content”:”{\”brandImage\”:\”https://cdn.shulex-voc.com/shulex/upload/2025-05-20/00dd3892-df3b-45c4-8400-615b7dc45c9d.png\”,\”key\”:\”aosom\”,\”title\”:\”遨森电商携手Shulex，以客服 Agent 激活数字生产力，重塑服务新生态，实现了各渠道服务流程的深度整合，为全球用户提供标准化、一致性的服务体验。\”,\”desc\”:\”遨森电子商务股份有限公司（以下简称“遨森电商”）成立于2013年，是浙江省跨境出口电商头部企业之一。公司主营家居、户外、运动、婴童玩具、宠物用品等品类，面向欧美消费者”,”bullets”:{“brandImage”:”https://cdn.shulex-voc.com/shulex/upload/2025-05-20/00dd3892-df3b-45c4-8400-615b7dc45c9d.png”,”productImage”:”https://cdn.shulex-voc.com/shulex/upload/2025-05-20/be6ff1eb-3326-4ffa-b52f-b17ba956301d.png”,”key”:”aosom”,”title”:”遨森电商携手Shulex，以客服 Agent 激活数字生产力，重塑服务新生态，实现了各渠道服务流程的深度整合，为全球用户提供标准化、一致性的服务体验。”,”indicator”:[{“value”:”全面”,”desc”:”工单渠道集成”},{“value”:”精细化”,”desc”:”知识管理”},{“value”:”50%+”,”desc”:”物流查询AI解决率”}]}}

Neg-Review Detector

Neg-Review Detector

VOC.AI’s review compliance analysis detects review compliance and rule interpretation through ASIN. By retrieving negative reviews, it matches the Amazon Community Guidelines to assess whether there are any violations of Amazon’s rules. It explains the non – compliant negative reviews and provides a

en-US

customer

{“content”:”{\”brandImage\”:\”https://cdn.shulex-voc.com/shulex/upload/2025-04-29/9cdd75a2-b349-488c-8901-e859fd5dd4b3.png\”,\”key\”:\”anker\”,\”title\”:\”Anker & VOC.AI: 70% Efficiency Boost in Global Customer Experience with AI-Powered Insights\”,\”desc\”:\”Anker Innovation is one of Amazon’s largest third-party sellers, wi”,”bullets”:{“brandImage”:”https://cdn.shulex-voc.com/shulex/upload/2025-04-29/9cdd75a2-b349-488c-8901-e859fd5dd4b3.png”,”productImage”:”https://cdn.shulex-voc.com/shulex/upload/2025-04-29/e2fadb67-ec2e-4cfb-a240-edac39b1061a.jpg”,”key”:”anker”,”title”:”Anker & VOC.AI: 70% Efficiency Boost in Global Customer Experience with AI-Powered Insights”,”indicator”:[{“value”:”270+”,”desc”:”Ticket Channels Integrated”},{“value”:”3.5W”,”desc”:”Products Monitored by VOC.AI”},{“value”:”70%”,”desc”:”AI Resolution Rate”}]}}

zh-CN

customer

{“content”:”{\”brandImage\”:\”https://cdn.shulex-voc.com/shulex/upload/2025-04-29/9cdd75a2-b349-488c-8901-e859fd5dd4b3.png\”,\”key\”:\”anker\”,\”title\”:\”Anker 携手 Shulex 大模型搭建全球智能体验中心，AIGC 重塑\\\”用户洞察到用户服务\\\”全流程，是 70%的效率提升，也是用户体验的里程碑式跃进。\”,\”desc\”:\”安克创新是亚马逊最大的第三方品牌卖家之一，明星SKU平均星级4.2以上；2022年年营收超过142亿，拥有十八个亿级产品线；经营业务覆盖100+国家和地区，拥”,”bullets”:{“brandImage”:”https://cdn.shulex-voc.com/shulex/upload/2025-04-29/9cdd75a2-b349-488c-8901-e859fd5dd4b3.png”,”productImage”:”https://cdn.shulex-voc.com/shulex/upload/2025-04-29/e2fadb67-ec2e-4cfb-a240-edac39b1061a.jpg”,”key”:”anker”,”title”:”Anker 携手 Shulex 大模型搭建全球智能体验中心，AIGC 重塑\”用户洞察到用户服务\”全流程，是 70%的效率提升，也是用户体验的里程碑式跃进。”,”indicator”:[{“value”:”270+”,”desc”:”工单渠道集成”},{“value”:”3.5W”,”desc”:”产品VOC监控”},{“value”:”70%”,”desc”:”AI解决率”}]}}

pt-PT

solution

{“content”:”{\”slug\”:\”medical-services\”,\”painPoints\”:[{\”title\”:\”Sobrecarga de serviço durante horas de pico\”,\”desc\”:[{\”type\”:\”point\”,\”text\”:\”Altas taxas de ocupação do centro de atendimento durante horas de pico.\”},{\”type\”:\”point\”,\”text\”:\”Levam a tempos de espera prolongados para os pacientes.\”},{\”type\”:\”point\”,”,”bullets”:{“slug”:”medical-services”,”title”:”Serviços de saúde”,”parent”:”Ciências da Vida e Saúde”}}

pt-PT

solution

{“content”:”{\”slug\”:\”equipment-manufacturing\”,\”painPoints\”:[{\”title\”:\”Barreiras linguísticas e regulatórias em consultas transfronteiriças\”,\”desc\”:[{\”type\”:\”point\”,\”text\”:\”Usuários do exterior enfrentam dificuldades linguísticas durante as consultas online.\”},{\”type\”:\”point\”,\”text\”:\”Regulamentações divergentes “,”bullets”:{“slug”:”equipment-manufacturing”,”title”:”Fabricação de Equipamentos Médicos”,”parent”:”Ciências da Vida e Saúde”}}

pt-PT

solution

{“content”:”{\”slug\”:\”insurance\”,\”painPoints\”:[{\”title\”:\”Baixa eficiência na revisão inicial de sinistros\”,\”desc\”:\”A revisão manual de contas médicas/fotos de acidentes leva em média 72 horas, gerando altas taxas de reclamação.\”},{\”title\”:\”Termos ambíguos nas políticas geram disputas\”,\”desc\”:\”Interpretações equi”,”bullets”:{“slug”:”insurance”,”title”:”Seguro”,”parent”:”Serviços Financeiros”}}

pt-PT

solution

{“content”:”{\”slug\”:\”banking\”,\”painPoints\”:[{\”title\”:\”Riscos operacionais sob conformidade rigorosa\”,\”desc\”:\”Novos funcionários devem memorizar mais de 2.000 roteiros regulatórios (por exemplo, cláusulas de proteção de privacidade), exigindo treinamento de 6 meses com altas taxas de violação inicial.\”},{\”title\””,”bullets”:{“slug”:”banking”,”title”:”Setor Bancário”,”parent”:”Serviços Financeiros”}}

pt-PT

solution

{“content”:”{\”slug\”:\”software-services\”,\”painPoints\”:[{\”title\”:\”Consultas básicas em grande volume drenam recursos de especialistas\”,\”desc\”:\”60% dos tickets são repetidos (por exemplo, redefinição de senha, consultas de cobrança), forçando especialistas técnicos a lidar com solicitações de baixo valor – um desp”,”bullets”:{“slug”:”software-services”,”title”:”Serviços de Software”,”parent”:”Indústria de Tecnologia da Informação”}}