Today’s customers want quick, personal, and easy interactions at every step. A company’s service quality now matters as much as its products for most people. This rising demand has pushed businesses to adopt smart tools to improve support and boost engagement. Customer Experience Automation (CXA) ha
Dear Solvea Users,To enhance the user experience of the Solvea 「Settings」, we plan to update some features in the V2.6.0 version, scheduled for release on May 28, 2025. The details are as follows：Page UpdatesBeforeAfterGuidelines
Solvea『設定とテスト』ページの製品体験向上のため、2025年5月28日にリリース予定の V2.6.0 バージョンにおきまして、で、一部の機能を終了および移行する運用を行います。具体的な変更内容は以下の通りです：ページの変更 BeforeAfter規則の説明
Let’s admit it — customers not only want to be dealt with properly; they want to be dealt with fantastically properly, and every time.With a tarnished name that spreads faster than wildfire in today’s world, call centres simply cannot afford to be wrong. Thus, call centres are under more pressure th
尊敬的 Solvea 用户：为了提升 Solvea 「设置与调试」页的产品体验，我们计划在 2025年5月28日发布的 V2.6.0 版本中，对部分功能进行下线和迁移。具体变更如下：页面变更：BeforeAfter规则说明
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VOC.AI’s review compliance analysis detects review compliance and rule interpretation through ASIN. By retrieving negative reviews, it matches the Amazon Community Guidelines to assess whether there are any violations of Amazon’s rules. It explains the non – compliant negative reviews and provides a
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