🚀 Agents of Change: Bridging the Gap in the Tech Industry
Are you someone who has always been interested in the tech industry but feels like it’s out of reach? Do you come from a historically overlooked community and feel like you don’t have the connections or resources to break into the industry? If so, you’re not alone. Many people face these challenges, but there is hope. Zenes has created the Agents of Change program to help bridge the gap and provide opportunities for people like you.
🎓 What is the Agents of Change Program?
The Agents of Change program is a unique initiative that connects tech companies, training programs, and people from historically overlooked communities. The program provides financial backing, software licenses, and certification credits to its partners, enabling them to offer training courses to individuals who want to break into the tech industry. The program is designed to help people harness their existing customer service skills and apply them to the tech world.
🌟 Success Stories
Serena from New York is just one example of the success stories that have come out of the Agents of Change program. When Serena was just 19, her mother passed away, and she took custody of her 8-year-old sister. She was stuck working minimum wage retail jobs and living in a shelter. There was no sense of stability, and things weren’t looking too good.
While at the shelter, Serena was introduced to Kind Work, an Agents of Change partner that offers a 6-week CX training course. With the financial backing, software licenses, and certification credits provided by the program, Kind Work was able to help Serena harness her existing customer service skills for the tech world. They helped her build her resume and gave her the confidence to get through interviews and assessments.
Through Kind Work’s hiring partner network, Serena landed her first tech job with Alma. Her income tripled, and she now lives in a two-bedroom apartment in New York with her sister. “I love my job now. It’s given me control of my life again,” Serena says.
🌎 A Growing Network of Graduates
Serena is just one of many graduates of the Agents of Change program. Zenes’ growing network of graduates all over the world are well-prepared for a rapidly evolving industry and have proven to be invaluable contributors everywhere they land. By joining the program, you can help close the equity gap and create change for a bright future.
💡 Pros and Cons
Pros:
– Provides opportunities for people from historically overlooked communities to break into the tech industry
– Offers financial backing, software licenses, and certification credits to partners
– Helps individuals harness their existing customer service skills for the tech world
– Graduates are well-prepared for a rapidly evolving industry and have proven to be invaluable contributors everywhere they land
Cons:
– The program may not be available in all areas
– The training courses may not be suitable for everyone
🤔 FAQ
Q: Who is eligible for the Agents of Change program?
A: The program is designed for people from historically overlooked communities who want to break into the tech industry.
Q: What kind of training courses are offered through the program?
A: The program partners with training programs that offer CX training courses.
Q: How can I get involved with the Agents of Change program?
A: You can get involved by reaching out to Zenes or one of its partners to see if the program is available in your area.
Q: Is the program free?
A: The program is free for individuals who are accepted into the training courses offered by its partners.
🌐 Resources
– [Kind Work](https://kindwork.io/)
– [Alma](https://www.helloalma.com/)
– [Zenes Agents of Change Program](https://zenes.co/agents-of-change/)
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